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What To Do


What to do if youíre a victim of Identity Theft

  • If you become a victim of identity theft, you should report the crime to the local police as soon as possible! Request a copy of the completed police report with the officerís name and the report number. Make a note of the date and time in your log.
  • Notify your local United States Postal Service Inspector if you suspect mail theft.
  • Contact ChexSystems to place an ID Theft Alert by either calling (888) 478-6536 or on-line at their website They will notify all financial institutions that an identity theft has been reported and will advise them to verify the customer's identity prior to opening any account or business relationship.
  • Call the fraud units of the three credit reporting companies and ask that your account(s) be flagged:
    • Equifax Credit Information Services (800) 525-6285, or P.O. Box 740241, Atlanta, GA 30374, or
    • Experian Information Solutions, Inc. (888) 397-3742, or P.O. Box 9530, Allen, TX 75013, or
    • TransUnion (800) 680-7289, or Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92634-6790, or
  • Notify your credit card companies, your bank, utility companies, etc. Get replacement cards with new account numbers. Ask that the old accounts be closed. If youíve had checks stolen or bank accounts set up fraudulently, report it to the proper company.
  • Contact the Federal Trade Commission (FTC) which maintains the Identity Theft Data Clearinghouse.
    • For help call (877) 438-4338 or mail to Identity Theft Data Clearinghouse, Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580 or visit
  • You may be able to change your driverís license number.
  • Only change your SSN as a last resort (extremely hard to do).
  • Keep a log of all conversations, include date, time, names, conversation, etc.
  • All correspondence should be sent by certified mail.
  • Keep copies of all letters and documents.
  • Seek legal counsel.

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